Yes, we do. International shipping is made through DHL Express whilst shipping in the United Kingdom is made through Royal Mail.

For our international clients, any customs and import duties (if applicable) will be calculated at checkout and included upfront as part of your shipping fee.

From when the order leaves our studio, delivery generally takes anywhere from 2-5 business days within the UK, to 5-10 business days for our international clients. Please note we are not responsible for any delays, damages, or losses caused by the courier company.

The unique QR code on your printed RSVP card, or the embedded link on your digital invite, will take your guests directly to your wedding website so they can submit their RSVP. All they need to do is provide their name, from which the RSVP system will recognise them as a guest and guide them through the super easy RSVP process.

As part of your wedding website you will have a secure log-in to access all your guests RSVP information. You will be able to see which guests have submitted their RSVP, send reminders to those who haven't replied as yet, and download all the RSVP data including meal selections, allergy notifications, etc.

Yes! One of the great features of the Pixel & Press RSVP portal is the ability to customise event invitations for each guest. When we load your guest details into the RSVP system, we can assign them to specific events. This means guests will only see RSVP options for the events they're invited to. For example, a guest invited to the evening reception only, won't be asked to select meals for the wedding breakfast.

Another great feature of the Pixel & Press RSVP portal is the ability to allocate specific guests who can bring partners, children, or plus ones. When your guest accesses their RSVP, the system will automatically ask them for information based on the invitations you've allocated. For example, if they have a plus one, the portal will prompt them to provide the additional guest's details, making it easy to track RSVPs for everyone attending.

Yes. The RSVP portal provides the feature to send a reminder email to all your guests who have not submitted their RSVP.

The minimum quantity for printed items is 30.

We have a couple of sample kits to choose from. See them here

Within approximately 5 business days of placing your semi-custom order, you will receive a digital proof. This allows you to review the text layout, check the accuracy of the wording, and see the overall look of your invite / stationery suite.

Production times are as follows:

• Digital Printing: 10 to 15 working days from final approval of the digital proof and payment of the balance due.
• Letterpress and Hot Foil Printing: 10 to 20 working days from final approval of the digital proof and payment of the balance due.
• Commissioned artwork (watercolours, pen and Ink, and illustrations) require an additional 2 weeks to the production time.

Bespoke stationery suites require approximately 10 to 15 working days to receive a digital proof.

This all depends on the variety of items included in your stationery suite, print methods, and capacity within the design studio and production team. If you need an order urgently, please get in touch with us (tracey@pixelandpress.com) so we can let you know if it will be possible.

Yes! Nothing goes to print without your approval. You’ll receive an email with a link to review your artwork and ensure it’s exactly how you want it. If you’d like any changes, simply request them using the provided links, and we’ll send an updated proof for your approval.

Absolutely! We would love to bring your vision for your dream wedding stationery to life. When you place a bespoke order, you’ll have the opportunity to share your ideas by providing links to reference materials, such as a Pinterest board or uploading images.

The following elements can be customised with our semi-custom suite designs:

• Print methods
• Print colours
• Paper thickness
• Paper colours
• Envelope colours
• Embellishments (envelope liner, vellum wrap, wax seal, silk ribbon, twine, and so on)

Yes, but we'll need a bit your help and ask you to provide your text exactly as you would like it to be printed / published. It may take an extra couple set of proofs, but we'll get there. All correspondence with Pixel & Press will still have to be done in English.

We offer a number of different print methods, including:

• Digital (flat) printing
• Letterpress
• Hot Foil Press (not to be confused with digital foiling)
• Embossing
• Debossing

Click here for more information on our print methods.

Whilst we do our best to represent ink, paper, envelope, and embellishment colours as close as possible on screen to the finished product, its important to note that colours may appear differently on various screens. If you are concerned about colour, we recommend ordering a sample pack before placing your stationery order.

Yes. When you place your order you will be asked to pay a 25% deposit. The balance will only be due once you have approved your artwork.

You may cancel your stationery order before it begins printing through our Love it or Leave it guarantee. If you’re not in love with your design after three rounds of edits, you may cancel for a full refund.

Once your order is approved for printing, it immediately goes into production and cannot be cancelled.

If your wedding date is postponed, we can move your booking to a later date and complete the order then.

• If your stationery arrives with a typo that was present in your approved proof, we offer a discounted reprint.
• If the typo wasn’t in your approved proof, we’ll reprint the affected stationery at our expense.

Because paper stock and digital settings can affect colours, refunds are not granted for colour variances.

Absolutely. Our store uses Shopify’s secure payment processing system to encrypt and handle your payment details safely. We do not store any of your credit card information. Click here to view the policy.